Currency Online Group Waterloo Location has relocated as of 30th September 2024 - Please place your order and follow the instructions for collection.
Dave
15th June 2018
First time I have used COG Would definitely recommend, excellent rate compared with bank. Arrived on time via Royal Mail (signed for delivery). Only issue I have, I couldn’t see any choice as to what value notes you prefer to receive...Henc...
Andrew
15th June 2018
Money arrived on the day specified but was disappointed to see it all in €200 Euro notes. There is no option on the website to select the denomination required so I expected a fair mix of notes as I have always received from other online fi...
Stuart Nash
15th June 2018
Very Good. One slight negative - You didn't send an e mail, so I had to ring to see that money was coming.
Alexander C
15th June 2018
I have used COG on a number of occasions now and had no issues with prompt delivery via Royal Mail. On my latest oder there was a slight hick up with the order. I phoned and got straight through to Paul who new what had happened and promptl...
Josh
15th June 2018
Ordered via bank transfer. Was a bit cautious doing this given I've never had to do this before. I was emailed receipt of the money in COG's account and told it would be delivered on the day I chose. Money arrived on time, perfectly fine. O...
Chris Hamlyn
15th June 2018
Good rate on the day & excellent service with currency arriving on time . Certainly will consider using again
Judith Snaith
15th June 2018
Really great service, delivered Euros on time as requested and at a good rate,I have used COG in the past and will continue to do so.
Mel
15th June 2018
I did not receive the confirming e-mail after I placed the order. I sent 2 e-mails requesting confirmation of the order without response. I then phoned and was advised that payment had been received. The Site was easy to use and the Euro ra...
Julie
15th June 2018
Excellent, quick service, best exchange rate at the time of buying. I will definitely be using them again.
RP
15th June 2018
All smooth and good but was a little surprised the Postman just dropped over £2K in the post box , no signature required. Looked to me like it should have been signed for.
A McCarthy
15th June 2018
Excellent service, a good rate of exchange in purchasing USD and very efficient website
Dee
15th June 2018
I have used a similar site before but was a bit cautious using a different site although it was giving me a better rate of exchange but I had nothing to worry about. I asked for the delivery date to be later than what COG were offering and...
Richard Maltby
15th June 2018
The ordering process was simple and accurate. The money then arrived as stated the next day, excellent service.
Michael
15th June 2018
Very straightforward. Bought the currency and it arrived as promised. And a better rate than most, with better assurances (FCA). A good mix of notes - not just high denomination which can be a problem. I will return.
Robin Hood
15th June 2018
Great service! I was a bit skeptical at first about doing this but it turns out it’s one of the best rates on the internet & they delivered the monet the next day. Fantastic company! I will be using you again! Thanks
Andrew Anderson
15th June 2018
Great service from start to finish kept you informed all the way defo usr again
sein myint
15th June 2018
best rate and easy to order
Sue M
15th June 2018
Fast and efficient. I needed clean untorn euros for our upcoming trip to Russia as the banks reject notes with any damage. I called ahead of ordering and COG staff member said to place order then send an email with request and order number...
Ryan
15th June 2018
Quick and easy, had my doubts about the bank transfer but after research this looks to be standard practice
Gillian
15th June 2018
All excellent: the rate, speed, communication
jon
15th June 2018
very easy to order and delivered very quick
david
15th June 2018
service was first class from start to finish. Currency was ordered one day and delivered by 9.30 the next morning. Would recommend COG to anyone.
Liz
15th June 2018
I was very apprehensive about ordering and paying for currency online, however after reading reviews I decided to give it a try and I'm so glad I did! The service was excellent and efficient, with my euros being delivered securely within a...
DS
15th June 2018
Good rate; arrived next day, as promised
Evans
15th June 2018
Very easy to use and efficient service. Money arrived as stated, providing the best rates on the market. Would use COG again :)
Ian Howland
15th June 2018
Checked for the best rates available and clicked "BUY". It was that easy and received exactly what I needed. Took less that a week, and could have been quicker, if I would not have delayed it! I had a very minor query, to which I had an e-m...
Virginie
15th June 2018
Everything went very well: I ordered the currency online, did the online payment via my bank the same day and received the currency 2 days later (on the day I selected). I had a better rate too!! It was my first online order and I was happi...
C Grant
15th June 2018
Processing of payment from start to finish using online service was very smooth and efficient. Only downside was the ~£7 expense in using the Royal Mail delivery. As such I would recommend for larger transactions only.
Kev goddard
15th June 2018
Excellent service best price for converting holiday money back
TJ B
15th June 2018
So straight forward process..... good communication and prompt payment as indicated.
Glyn Johnson
15th June 2018
All very easy and straightforward.
Amanda gilbert
15th June 2018
Great service, easy to complete online and delivered on time Would defiantly use again
Les Wrighton
15th June 2018
Ordered via bank transfer. Was a bit cautious doing this. I was emailed receipt of the money in COG's account and told it would be delivered on the day I chose. Money arrived on time, perfectly fine. Only a very slight negative is that, the...
Tanya Allen
15th June 2018
Very fast efficient service. Great rates and FCA authorised. Definitely recommend and will use again.
Paul
15th June 2018
First class service! Ordering was simple, I received confirmation e-mails, and currency arrived on specified day. A good mix of denominations was provided. Would definitely use again and recommend
Brian Robinson
15th June 2018
I have used them before with a great service as promised, as before I had emails confirming the order and delivery, it arrived on the day there was a good spread of notes which makes it so much easier when you arrive abroad thank you for a...
Marie Hassall
15th June 2018
Refreshingly easy and impressively fast, this site will be my go to site for all travel money in the future. Can't imagine why anyone would actually go to a money shop!
Andrea
15th June 2018
Second time buying currency with this company, good leading rates and very good communication. Arrived next day. Thank you
Bratt
15th June 2018
No problems with the currency arriving on time, however at the time of booking I was promised "confirmation by email". This never came and does cause an element of alarm and worry when ordering a large amount of cash. Fortunately I always t...
Michael
14th June 2018
Very straightforward. Bought the currency and it arrived as promised. And a better rate than most, with better assurances (FCA). A good mix of notes - not just high denomination which can be a problem. I will return.
Robin Hood
14th June 2018
Great service! I was a bit skeptical at first about doing this but it turns out it’s one of the best rates on the internet & they delivered the monet the next day. Fantastic company! I will be using you again! Thanks
Andrew Anderson
14th June 2018
Great service from start to finish kept you informed all the way defo usr again
Joe Reis
13th June 2018
I've used COG for the first time in June/2018 and it was a smooth process. Posted the money through Royal Mail (Guaranteed Special Delivery), received an email from COG the next day after the parcel being delivered, and the payment on my ba...
George Barnes
13th June 2018
Excellent. From purchasing American dollars at an excellent rate, delivered on time, to selling back unused dollars, again at the best rate, and the sterling paid into my account as promised was done in a timely fashion. I have no hesitatio...
Mark Jones
13th June 2018
I am giving the Currency Online Group a 5 but I think they can improve the service by doing one thing and that is to send the customers an email as soon as they receive their money to put their minds at rest.
Sonia
13th June 2018
I used COG as they had the best rates to but back currency . I had AED 3360 and had a rate of 5.297 which was excellent £667 . I filled the form online and because I didn't have printer I wrote my details out and enclosed with my currency ....
Kerri Venmore
13th June 2018
Brilliant service, I cant fault them. I would definitely recommend using this service again.
Frances Burden
13th June 2018
I was very dubious about sending a large amount of currency off in the post so rang the number on the website and had a chat with one of the staff who explained the procedure and reassured me. Sent off the currency on thurs 8th June, had an...
Brenda Rowsell
13th June 2018
Very good service
Mary
13th June 2018
Hassle free, great rates , efficient service Would highly recommend Thanks